Privacy Statement - Greyt Nederland B.V.

1. Personal Data We Process
Greyt processes personal data because you use our services or provide us with the information directly. Depending on the service or product you use, we may process the following personal data:

• Contact Information: Name, email address, telephone number, and company name.
• Billing Information: VAT number, company registration number, and bank account details.
• Website Usage Data: IP address (anonymized), browser type, device information, and how you interact with our website.
• Professional Data: Job title, company, and industry.
• Communication Preferences: Newsletter subscriptions and marketing preferences.

We process this data for the following purposes:

• To facilitate communication regarding the services you have requested.
• To provide and improve our products, services, and website functionality.
• To comply with legal obligations related to financial transactions and record-keeping.

 

2. How We Use Cookies
Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device to help us analyze website traffic, improve site functionality, and tailor content to your preferences. We use the following types of cookies:

• Necessary Cookies: These are essential for the website to function properly (e.g., login session cookies).
• Analytics Cookies: These allow us to understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics for this purpose (more details below).
• Marketing Cookies: Used to track visitors across websites and show relevant content or advertisements. Embedded content (e.g., from YouTube, LinkedIn) may also use such cookies.

You can control your cookie preferences through the cookie banner displayed when you first visit our website or through your browser settings. You can also block cookies by adjusting your browser settings; however, some parts of the website may not function optimally.

 

3. Google Analytics
We use Google Analytics to understand how visitors use our website and to improve the user experience. Google Analytics collects anonymized data, including:

• Your IP address (which is anonymized before storage and processing).
• The pages you visit on our site.
• The time spent on each page.
• How you arrived at our website (e.g., from a search engine or a referral link).

We have implemented Google Analytics with IP anonymization and disabled data sharing with Google. This ensures that no personally identifiable information is tracked or stored. Analytics data is used solely for the purpose of improving our website’s performance and understanding user behavior.

You can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on.

 

4. Data Sharing and Third Parties
At Greyt, we do not sell, rent, or share your personal data with third parties for commercial purposes. Your personal data is processed only by Greyt and select trusted partners that assist us in delivering services, such as our CRM and billing systems.

All partners are contractually bound to process data in compliance with the GDPR, ensuring the security and confidentiality of your information. We also ensure that any data processed by these partners is done so securely, and where possible, data is anonymized.

 

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations, including tax and accounting requirements.

• Customer data: Kept for up to 5 years after your last transaction with Greyt, unless a longer retention period is required by law.
• Website usage data: Retained for a maximum of 26 months for analytical purposes.

You can request the deletion of your data at any time by contacting us at info@greyt.nl.

 

6. Your Rights Regarding Personal Data
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: You can request access to your personal data that we hold.
• Correction: You can request corrections to any incorrect or incomplete data.
• Deletion: You can request the deletion of your personal data (subject to legal obligations).
• Data Portability: You can request that your data be transferred to another organization in a machine-readable format.
• Objection: You can object to the processing of your personal data for specific purposes, such as direct marketing.

To exercise any of these rights, please contact us via info@greyt.nl. We may request verification of your identity before processing your request.

 

7. Data Security
We take the protection of your data seriously. We have implemented the following measures to safeguard your information:

• Encryption: Data is encrypted both in transit and at rest using industry-standard protocols (e.g., TLS).
• Access Controls: Access to personal data is restricted to authorized personnel only, and we use multi-factor authentication for added security.
• Regular Audits: We conduct regular internal audits to ensure compliance with data protection regulations.

If you suspect any misuse or unauthorized access to your data, please contact us immediately.

 

8. Changes to Our Privacy Policy
Greyt may update this privacy statement periodically to reflect changes in our services or legal requirements. We recommend reviewing this page regularly for any updates. If significant changes are made, we will notify users via email or a prominent notice on our website.

Contact Us
If you have any questions, concerns, or complaints about how we handle your personal data, or if you wish to exercise your rights, please contact us at:

Greyt Nederland B.V.
Lloydstraat 210, 3024 EA, Rotterdam
Email: info@greyt.nl

 

This privacy policy was last updated on 25-09-2024.